Learning objectives :
By the end of this training course, participants will be able to:
- Explain the fundamental concepts of and principles for crisis management based on ISO 22361
- Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence
- Anticipate, assess, prevent, and prepare for crises
- Respond to, recover, and learn from crises in order to improve an organization’s crisis management capability
Course Agenda :
Day 1: Introduction to ISO 22361 and crisis management
Day 2: Crisis management framework
Day 3: Crisis prevention and preparedness
Day 4: Crisis response and recovery
Day 5: Certification exam.
Examination :
The “PECB Certified Lead Crisis Manager” exam meets all the requirements of the PECB Examination and Certification Program (ECP). It covers the following competency domains:
Domain 1: Fundamental concepts and principles of crisis management
Domain 2: Establishing the crisis management framework
Domain 3: Crisis management prevention and preparedness
Domain 4: Crisis management response and recovery.
Certification :
After successfully passing the exam, you can apply for a certification. The certificate will be issued to you once you meet all the requirements for the selected certification.
Who should attend ?
The Lead Crisis Manager training course is intended for:
- Individuals responsible for the delivery of a crisis management capability in an organization
- Individuals responsible for implementing a plan and structure for crisis management within the organization
- Crisis leader(s)
- Members of crisis management teams
- Individuals seeking to thoroughly understand crisis management
- Individuals aiming to start or advance their careers in crisis management
- Consultants, advisors, and professionals wishing to obtain in-depth knowledge of ISO 22361 guidelines on crisis management.
Prerequisites :
Participants who want to attend this training course should have a fundamental understanding of crisis management concepts, framework, and process.
Educational approach
This training course is learner-centered and contains:
- Theoretical and practical examples and best practices related to crisis management
- Quizzes with stand-alone questions (at the end of each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam
- Interaction between the trainers and participants by means of questions and discussions.
Bookings
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